The rise of robotic services presents exciting possibilities for businesses across industries. But before you jump on the robot bandwagon, a new study reveals a crucial factor for success: the power dynamic between your customers and the robots themselves. (learn more)

This is just the beginning of the human-robot collaboration in healthcare. Are you ready to embrace the future?

New research explored the opportunities and challenges associated with robots in healthcare, drawing insights from the COVID-19 pandemic.  (learn more)

Humanoid robots powered by AI are revolutionizing service delivery. But before you rush to embrace them, consider the potential pitfalls. A recent study delves into the unintended consequences of using these robots in public organizations, offering valuable insights for businesses across industries. (learn more)

Imagine walking into a store and being greeted by a friendly robot that helps you find the perfect outfit or answers your questions about a product.  Service robots in retail are becoming a reality, but are customers truly ready for them? This blog post dives into a recent study on customer perceptions of robotic service encounters and explores the implications for retailers considering this technology. (learn more)